Support
A property using Anyname Hotel? Write to us — messages are read by the people who build it.
Or write here
What to include
- Your property code — shown at the top of the app, e.g. #999900.
- What you were trying to do, and what happened instead.
- A screenshot of the error, if there was one.
- Which device: iPhone, Android, or the web.
If the front desk is stuck
If a guest is standing there and you cannot complete something, say so in the first line of the email. Anything blocking a desk goes to the front of the queue.
Accounts and access
There is no self-signup. Your property code, username and password come from whoever set your hotel up. If you have forgotten a password, the property's owner or manager can reset it from inside the app.
Your data
What is stored, why, and how it is deleted is set out in the Privacy Policy.